Orbit UtilitiesEvery instruction, seen through to the end.
Landlords and tenants choose your agency because they trust it. You have run the viewings and secured the let, and the utilities still need arranging. Orbit takes that off your team and puts a real person on it, so the handover is as good as the instruction.
Repeat instructions are the business
An agency lives and dies on repeat instructions. A landlord who had a clean handover, with nothing left chasing after the keys changed hands, is a landlord who calls you first next time. We have spent over fifteen years in this industry ourselves, working inside prime lettings, so we know what a smooth move means for the relationship you are trying to keep. That is the care and experience we bring to every account.
“It is always such a pleasure to work with Orbit Utilities team as the process is seamless and super smooth. The response time is super short which makes it so easy to organise everything. Thank you for all your hard work and super nice energy!”
“Great team to work with and make everything very seamless, would recommend to anyone!”
“I’ve been using Orbit Utilities since the start of the year and have been really impressed with their approach. They genuinely put customer service first and focus on helping tenants save money wherever possible, a refreshing way to do things.”
“Used them for a client of ours in Oxford. They were very pleased with not only the service but the hands off seamless switchover and effortless transfer of all the bills, all for one regular monthly payment.”
“I have been working with Orbit for some time now in my role as Head of Property Management at Sotheby’s, and I cannot recommend them highly enough! Orbit has been fantastic at saving both myself and my tenants valuable time, while consistently providing a professional, efficient, and responsive service. The team is always helpful, goes above and beyond to support my tenants, and genuinely cares about delivering an excellent customer experience. It is a pleasure working with a team that is so reliable, proactive, and dedicated. I would highly recommend Orbit to anyone looking for a professional service and a team that truly goes the extra mile!”
Five commitments, kept the same way every time
One instruction, every supplier
Tell us once and we register electricity, gas, water and broadband under a single account, live before your tenant moves in. If the property needs a wifi booster or 5G backup, we sort that too.
One Orbit account manager
A real person who knows the property and the tenancy, reachable by telephone, WhatsApp or email for as long as the tenancy runs.
One line of communication, yours
Every update routes back through you unless you tell us otherwise. Orbit stays invisible to your client, or visible, entirely on your terms.
In person property visits where needed
Where a property needs it, we visit in person and confirm the meters, the supply and the connection ourselves.
Beyond the meter, when it’s useful
Contents cover through Howden, a first clean through our partner Housekeep, and, for tenants arriving from overseas, an introduction to HSBC to help open a UK account. Arranged quietly, only when it helps the move.
Orbit Utilities is a member of LonRes.