Orbit UtilitiesWe handle the background. You keep the spotlight.
Your clients choose you because of your reputation. You have found them the right property, and the utilities still need arranging. Orbit takes that whole job off your desk and puts a real person on it, so what your client remembers is how smoothly the move went.
Your reputation comes first
A relocation client remembers how it felt, not just where they ended up. If the utilities were smooth, if someone picked up the phone, if nothing needed chasing, that reflects on you, and it is why they come back to you or send a colleague your way. We have spent over fifteen years working inside prime lettings and relocation ourselves, so we know exactly what is riding on those details for your business. That experience sits behind every account we run.
Five commitments, kept the same way every time
One instruction, every supplier
Tell us once and we register electricity, gas, water and broadband under a single account, live before your assignee arrives. If the property needs a wifi booster or 5G backup, we sort that too.
One Orbit account manager
A real person who knows the property and the tenancy, reachable by telephone, WhatsApp or email for as long as the tenancy runs.
One line of communication, yours
Every update routes back through you unless you tell us otherwise. Orbit stays invisible to your client, or visible, entirely on your terms.
In person property visits where needed
Where a property needs it, we visit in person and confirm the meters, the supply and the connection ourselves.
Beyond the meter, when it’s useful
Contents cover through Howden, a first clean through our partner Housekeep, and, for assignees arriving from overseas, an introduction to HSBC to help open a UK account. Arranged quietly, only when it helps the move.
Orbit Utilities is an affiliate member of the Association of Relocation Professionals.
“As a relocation company, we want our clients to feel looked after from the moment they arrive, and Orbit Utilities helps us deliver that white glove experience. Having utilities brought together into one monthly bill makes settling into a new home so much easier, particularly for clients moving to the UK from overseas. The team is friendly, responsive and takes the hassle out of getting everything organised.”